TERMS AND CONDITIONS
The English Theatre Company is an association registered under French law (1901) at Au Carrau, 32170 Ste Dode, hereinafter referred to as “ETC”.
Seats are booked subject to the English Theatre Company’s instructions and are non-refundable and non-exchangeable unless the event is cancelled by the ETC. The ETC will endeavour to give the customer any performance and venue information and regulations provided by the venue but may not know if this is incomplete, incorrect or out of date.
Online Booking:
Completion of the online booking process, including the provision of credit or debit card details, shall constitute an offer by the customer to purchase seats subject to and acceptance of the ETC’s general terms and conditions of sale available for download at englishtheatrecompany32.com/terms. The ETC will then send a confirmation email addressed to the customer, after the booking process has been completed.
The customer is entirely responsible for providing their details correctly during the booking process. The customer warrants that all details supplied are true and accurate. The customer is responsible for informing the ETC of any changes to their details once the booking is concluded. Please call Box Office 0n +33 6 30 59 83 52 if you have any queries.
Performances by the ETC:
Once purchased, tickets cannot be refunded to cash or the original payment method unless the performance is cancelled by the ETC. Customers are asked to make their booking carefully and contact the Box Office (tickets@englishtheatrecompany32.com) if they are unsure of any of the booking or performance details.
The ETC reserves the right to refuse admission for good reason.
The ETC operates a non-smoking policy in all areas of the venues.
The use of any form of recording equipment is not permitted in the auditorium, except with the permission of the ETC. Those in breach of this will be asked to leave the venue.
Mobile phones and other electronic devices must be switched off before and during the performance. Dogs (except guide dogs) are not permitted to the performances.
The ETC does not accept responsibility for the loss or damage of any personal property.
Nothing in these General Terms excludes or limits the ETC’s liability for death or personal injury, caused directly by its negligence, or for fraud or fraudulent misrepresentation .All other liabilities of the ETC (including without limitation for cancellation, deficiencies in the ETC venue or performance, or damage to property) shall be limited to the total of the value of the seat purchased. Nothing in these Terms is intended to affect your Statutory Rights.